Procedures and policies we have in place to protect all our patients, staff and extended community.

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If you have flu like symptoms and difficulty breathing please call 000.  If you suspect you have the COVID-19 infection or have been in contact with a confirmed case of COVID-19 please call the dedicated  COVID-19 hotline 1800 020 080 or Austin Health COVID-19 clinic on 9496 6606.

The team in Greensborough Road Surgery and Watsonia Road Medical Centre want to ensure that we are providing the best of care to our patients but also taking all possible measures to keep our team and our patients safe.  You will notice a number of changes in the two clinics.  We have added extra spacing between chairs in the waiting areas and will only have a very limited number of people in the waiting area at any one time.  All staff and patients are required to wear masks. All appointments will be booked as telephone consultations and the doctor will call you at the time of your appointment.  You will only be invited to attend the clinic for an in person consultation if required.  Please call the clinic on 94350711 to make an appointment.

Our opening hours have changed to the following:

Greensborough Road Surgery and Watsonia Road Medical Centre

  •  8.00am – 5.00pm
  •  8.00am – 5.00pm
  •  8.00am – 5.00pm
  •  8.00am – 5.00pm
  •  8.00am – 5.00pm
  •  9.00am – 12.00pm (Greensborough)


Telehealth Fees
As of October 1st telehealth appointments will incur a fee for non-concessional patients aged 16 years and over.

For further information please refer to our practice fees.

The following links provide more resources and information regarding COVID-19 infections.

What you need to know

National coronavirus helpline

Self-isolation information


Greensborough Road Surgery encourages all patients to use the government’s COVIDSafe app